Frequently Asked Questions
Everything you need to know about achieving radiant skin with Vitalysse.
How often should I use my Vitalysse Derma Roller?
For optimal results and skin safety, we recommend using your derma roller 1-2 times a week. Always allow your skin to fully recover between sessions to ensure the best rejuvenation process.
Is derma rolling painful?
When used correctly with light pressure, derma rolling should feel like a tingling sensation rather than pain. Our medical-grade stainless steel needles are designed for precision and comfort.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and local customs processing.
What is your return policy?
Due to the hygienic nature of beauty tools, we can only accept returns on unopened and unused products in their original vacuum-sealed packaging within 30 days of purchase.
How do I sanitize my derma roller?
It is crucial to disinfect your roller before and after every use. Soak the roller head in 70% isopropyl alcohol for 5-10 minutes and let it air dry before storing it in its protective case.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.